Just purchased our new car from KCS where we found the whole experience stress free.All the staff were polite and friendly,and in particular Adam who dealt with everything in a professional and caring manner. Would recommend KCS to anyone.
I would like to thank KCS and in particular Adam for a friendly, efficient expert service. Very happy with my new car taken in part exchange for my old one. Will happily recommend.
Stumbled across KCS garage by accident and I must say, what a stroke of luck! Not only were the choice and selection (and price!) of the cars on offer of exceptional quality, the whole team was extremely friendly, helpful and honest. Special thanks to Adam for his help and commitment to service, would highly recommend these guys to anyone.
Well worth the drive down, and back to Cumbria. Friendly folk, good service.
Buying our new car from KCS was a really good experience. We told Adam exactly what we were after and he didn't waste our time on vehicles that didn't fit the bill. No pressure, no silly sales nonsense, we cut straight to the chase and we're delighted with our new car. Would certainly go back and would highly recommend.
Bought a 2008 BMW 525D M-sport Touring from KCS the other day. Also p/x'd my existing BMW. Altogether a good buying experience. Paid a fair price and (after a bit of haggling) able to agree on the px. New car was as expected and KCS did the minor bits of service work necessary. All dealings with Adam at KCS who was excellent to deal with. Would go back.
Bought a Merc C180 estate Kompressor Elegance with Jonathan as our main salesperson. A number of reasons made me feel more comfortable in purchasing from KCS: (i) company itself appears very professional due to the high quality of cars sold (ii) the overall organisation is clearly high standard, well organised in terms of servicing garage facilities that is close to the dealership and also in terms of network of other car services providers that KCS recommends (iii) fact that KCS works closely with AA. The car itself was presented v clean and in good condition and one can see that the range of cars being sought by KCS is higher quality than average with prices that are very competitive (so overall presenting interesting opportunities for someone that wishes to purchase a high calibre car without having to outpocket too much money. The services was spotless: Jonathan was very knowledgeable and his long experience in this business can be felt by his self confidence which as a customer i quickly realised, We were also given a lift from the train station upon arriving to pick up to car which only high standard car dealerships would offer. Overall thankyou very much for a great experience and looking fwd to continue tie a stronger relation. Kind rgds AR
I got my Mazda Mx5 from KCS 2 weeks ago and the car is great, good pricing and got a reasonable price for my old car. Thanks to Nick for the test drives and getting me set up with a quality car!
Thanks to KCS for a great service. We found them by chance on google and as they had a VW that we were interested in we went up on the Sunday and were very happy with the service we got and bought the car. Thanks
A very professional service & caring maner from adam I am delighted with my new car I would certainly recomend KCS to anyone.
Adam was helpful and honest in his dealings with me. No sign of a 'typical' car salesman in sight - always a bit of a concern for any woman shopping for a car on her own! Thank you for making the purchase of my RAV4 so easy!
I would like to say how surprised I was with the service that Neil and the team provided. Not your typical car sales men at all! I travelled from Somerset up to KCS and it was worth the 200 mile round trip. The after sales service and customer care is rarely seen these days. Many thanks
Purchased very good condition low mileage Audi TT from KCS after spending many weeks looking for the right one. Adam made the buying decision very easy, providing helpful advice in a friendly and professional manner. Vehicle prep was as agreed and ready on time. Very happy with purchase and a lovely drive. Recommend the KCS service.
I bought BMW X5 seven seater form KCS of Surrey. I was pleased with the service I received from the dealer, Mr. Adam Penley in particular provided excellent customer service. I would recomend KCS to my friends and family.
BRILLIANT SERVICE FROM START TO END From the first phone call I made the team were friendly and helpful. There was no pressure to buy just honest help and advice. I was looking for a particular car BMW 7 and the guy from KCS- NICK PIPE was patient and accomadating. They kept you up to speed on every part of the process and explained everything in great detail.? I would also like to say thank you the owner for good advice. A very easy process with fantastic customer service. Thank you so much for all of your help.
I've just had the pleasure of diving my 2010 plate Merc E350 sport estate back from KCS to home. 75 minutes of pure motoring pleasure! The car is immaculate, spotless, wonderfully prepared. Thanks John for the pain free sales process and quick turnaround
ADAM I WANT TO EXPRESS MY APPRECIATION FOR YOUR PROFESSIONALISM, AND COMPETENCY TODAY.ALSO, CANNOT THANK YOU ENOUGH FOR YOUR KIND, AND PERSISTENT PATIENCE ! IT WAS A PLEASURE TO MEET AND DO BUSINESS WITH YOU.YOU DID A GREAT JOB ! THANKS, AGAIN.MIKE
Delighted with our new Mercedes SLK and great credit to Adam for making the whole process so painless and dealing with it so professionally. Everything was dealt with swiftly and accurately and we were never pressurised - in consequence we felt very comfortable buying an immaculately presented car - excellent job.
Great service from KCS. Adam was a pleasure to deal with from the outset. He was open and honest throughout the whole process, which is all you can ask.
Buying a £115k Ferrari from a non-Ferrari dealership could have been fraught with danger and possibly ill-advised! In practice nothing could have been further from the truth. Adam handled the whole thing from begining to end with the utmost professionalism and the whole deal was completed within the two week deadline i had wanted. The finance company even commented on how easy they were to deal with. With the number of cars on their stock list it is unlikely that they wont have something for you - even that dream Ferrari perhaps - Adam will sort you out i'm sure. Cheers guys.
From our first meeting with John to the day of collection handled by Adam the process was faultless Our Bentley is superb and it was so reassuring to have Adam's professional assistance on the big day! Give KCS a call you will not regret it
I have recently purchased a Land Rover Freelander. I felt the service was professional, Adam was my sales representative, he was polite and not pushy. I would be happy to recommend KCS.
Purchased our Audi Q5 through KCS. Professional hassle and stress free service. Adam was a pleasure to deal with. Would happily recommend KCS.
Picked up new car last week from Adam at KCS, very pleased with whole process. Car is fantastic, service was very professional, honest and not at all pushy; I felt very confident that I was being well looked after. I would not hesitate to recommend KCS to anyone considering a high quality car, looking to be reassured of good service.
I bought a Mercedes cabriolet from John at KCS. a very professional organisation that adapted to my requests. The transaction was not completely without issues (not KCS' fault) but KCS went out of their way to help and I now have a great car. I would not hesitate to recommend them and will hopefully be a customer again in the future.
No surprise that Adam gets such a good write up on here. I found him a pleasure to deal with. His care and attention were very impressive and it was nice not to be oversold to. He was so disarming and trustworthy that I didn't even try to haggle. And the car is awesome so thanks Adam.
I viewed a car with Adam on Monday and bought and collected it a day later. It was so worryingly straightforward that I almost still expect something to go wrong. KCS and Adam were very accommodating, though, and a pleasure to deal with.
Just bought an Audi Q5 from KCS. Adam the salesman was very helpful and made the whole process simple and efficient. His approach was very relaxed and allowed me to make my own mind up about the purchase, with none of the high pressure selling that sometimes happens with these things! I would certainly recommend dealing with KCS to others!
Just purchased a 2009 BMW X5 from KCS. I was very impressed with the level of service from the first moment. Professional but laid back approach is very unheard of these days. So a BIG thank you to Adam for all your help and honesty.
Bought a VW Tiguan from Adam. My wife did all of the leg work, and Adam couldn't have been more helpful. No hard sell, no bs on endless extras - in fact, the only thing he asked from us was that we left some honest feedback. Well, this is it - KCS (and Adam specifically) are really great. Thank you.
I bought a 2010 BMW 3 series convertible from KCS a week ago and could not be more happy with my beautiful car. Adam was easy to deal with, totally honest and bent over backwards to make sure I was happy with the car. I wouldn't hesitate to buy from KCS again
We arrived at KCS unannounced and hence the Audi TT we had seen on the website was not on the forecourt. Asked to return in 30 minutes the car, having been stored off-site, was being washed and readied for a test drive. Less than 24 hours later we were the new owners and driving it away. Adam?s straight-forward and honest approach was refreshing. The whole process was the easiest car purchase we have ever made. Many thanks.
I was on kcs website and saw a car i was looking for so i called the office i spoke to adam and he advised me to come to the office the next day when i arrived at the time given adam introduced himself he then took me to look at the car what had arrived on site when i saw the car it was what adam said and what i was looking for adam thanks it was a pleasure and great dealing with you top man
Initially I passed KCS just to browse. I knew I wanted a new car for business purposes, but what to choose was becoming difficult. I had visited 5 different garages previously all with very pushy or non interested salesman. How different was my experience with KCS, from start to finish Adam took the time to show me the differences in vehicles, set my mind at ease with all my questions and queries on a very honest level. I can only say that if all car dealers approach their customers like this, it would make purchasing a car more easier. Many thanks Adam for your pre and after sales service.
I felt compelled to write a review about my experience of buying my new car from KCS. I was greeted with a warm welcome by Adam who I must thank for his excellent attention to detail and top notch customer care, which is not easy to find these days. The car I bought is great and I will be going back to see KCS and in particular Adam when I look to purchase my next car.
After months of searching I located the car I was looking for at K C S. I dealt with Adam both in person and over email. Incredibly helpful and I wouldn't hesitate to purchase another vehicle or recommend the dealership to friends.
In a matter of hours I had seen, sat in, test drove, paid for and driven away in my new car. I dealt with Adam from initial phone call to test drive and purchase and his no pressure approach was a god send. The cars they carry at KCS sell themselves so no requirement for pushy salesmen is required. I would certainly recommend KCS to anyone who is looking to purchase a prestige car.
I would really like appreciate Nick for his kindness and respectful nature. He helped me to find one of my dream car which I was looking for and explained very well with the differences in BMW they have in stock. I must say go for KCS if you are looking value for money CAR and satisfaction after buy rather than going to Big Motoring World (BMW) or CARGIANT :)
Following a three day search and 600 miles round trip, I was happy to purchase a BMW 318d from Adam at KCS Surrey who - like myself - is also passionate about cars. Adam was patient with my continued search quietly confident I had visited and would return from my travels. I done my research and after viewing so many second hand vehicles, I cannot recommend KCS Surrey enough. The vehicles are AA checked, clean and have good service history. The cars are the best quality for miles, believe me I looked at a lot of cars. A Big thank you to Adam at KCS. I will be looking here first when purchasing a vehicle in the future. Thank you for your service, I am now a happy BMW driver.
Hi John Many thanks for making the whole process of trading in and buying a new car a very easy and pleasurable one. We received excellent service from you and I would be more than happy to deal with you again in the future. Kind regards Peter
Bought a Land Rover Freelander from KCS. A good experience from the first viewing to picking it up. Sales team not pushy, good test drive and a fair part exchange. Car is great, had a small oil leak but KCS were excellent, no quibbling, straight back to them, fixed very promptly. Thanks to Nick who dealt with us.
I purchased a car from Adam who was extremely helpful and very professional. The whole process was very straight forward and efficient and I would recommend KCS and in particular Adam.
Our experience of dealing with KCS was a very good one. Excellent Customer Service skills and very efficient service throughout the entire process of buying and selling. We would not hesitate to recommend KCS to other people. Thanks to Adam in particular for his help and assistance.
The experience of buying a my 520D Touring from KCS is just about as good as it can get! -:) From the first greeting by Adam, to the ability to view the car at leisure and then simple unhurried process to sort out concerns and make the deal, without any undue pressure or hassle. KCS are to be complimented on their standards and approach and come recommended to any one who reads this.
I recently purchased a Ford Galaxy from KCS. Even though I had not arranged an appointment Adam was extremely helpful in arranging a quick viewing and test drive of the car. The vehicle was presented in excellent condition although when I identified two small blemishes on the paintwork and a scuff on the wheel Adam agreed to have these rectified extremely quickly, and the car was valeted and readied for my purchase within two days. Despite my best efforts, KCS do not 'haggle' which on reflection makes for a slightly more stress-free experience, and they have a large sign in the office to say this! On balance I found Adam to be polite and helpful, all the paperwork was presented without having to ask him and he clearly 'knows his stuff'. I would recommend KCS, it's just a shame that I couldn't get any money off the car! Thanks again.
Thanks to all at KCS, especially Adam who ensured that the process of PX and purchase of my new BMW 320d was painless, quick and easy without any undue stress or hassle. I'd certainly recommend KCS to friends and family.
Thank you to Adam from KCS who was fantastic throughout the entire process of purchasing my new Audi A3. He was extremely helpful and polite. The car was in excellent condition and at a very competitive price. I shall certainly be recommending KCS to all my friends for when they want a top notch car and top notch service!
Just want to thank you for a great service you made the whole process so smooth and painless, the car looks so good parked on the driveway
Just purchased an Audi Q5 and wanted to say special thanks to Adam for the excellent service from start to finish. Adam knows his stuff and spotted a few issues with the car which he got sorted before I picked the car up. Would definitely recommend KCS for a smooth car buying process.
Have just returned home with our new car from KCS, a Land Rover Freelander and I can honestly say that the experience from KCS was like no other car dealership. We dealt with Adam from the initial phone call right through to the handing over of the keys. Very professional at his job but not at all pushy. Told the truth and was up front all the time. Listened to our needs and limitations and did not try the usual car salesman tactics of blahing us to buy something more expensive. Got the impression all that work there are the same. Would highly recommend if you want a hassle free truthful experience. Thank You KCS
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